ADALIA
SmartME created by Adalia
SmartME was created by Adalia, a Finnish software technology company specialising in cloud-based information systems. Adalia has extensive experience developing mission-critical digital solutions for the pharmaceutical, medical, public, and private sectors, where reliability, security, and performance are essential.
Adalia's processes and practices have been developed to build, and support applications that manage sensitive data and operate in environments where downtime and system failures can have significant consequences.
SmartME platform supports monitoring, evaluation, performance management, reporting, and decision-making across a wide range of programmes, projects, portfolios, and operations.
The Story Behind SmartME
Since 2010, we have worked with development consulting companies worldwide, gaining deep insight into the challenges organisations face in digitalization and data management. Since 2016, regular field visits to SmartME users have helped shape the platform based on real-world needs and feedback.
Originally developed for international development organisations, SmartME is now used across the public sector, NGOs, foundations, financial institutions, and private companies.
KEY CONSULTANTS
The SmartME Team
The SmartME team combines deep technical expertise with extensive experience supporting organisations across a wide range of sectors. This enables us to provide practical guidance, effective solutions, and ongoing support tailored to our clients' needs. In addition to platform support through SmartME's support channel, our consultants can provide advisory services and, where needed, work directly alongside client teams.
Stefan Grabowski
CEO | Senior SmartME Expert
Aneta Grabowska
Product Director | Senior SmartME Expert
Ekku Laukkarinen
Certified SmartME Consultant | Senior Software Developer
Helia Hreblay
Project Manager | Senior SmartME Consultant
SERVICES
How we work
We help your organisation move from requirements, spreadsheets and fragmented digital tools and processes to a configured SmartME environment your teams can use, govern and improve.
STEP 1
Discovery and design
We clarify your operating model, users, workflows, reporting obligations, data needs, governance rules and integration requirements.
- ✓Stakeholder and user role mapping
- ✓Current process and pain point review
- ✓Reporting and compliance requirements
- ✓Data model and dashboard needs
STEP 2
Base Configuration
We configure the platform base to support how your teams manage funding, programmes, partners, reporting, compliance and impact data.
Initial:
- ✓Forms and workflow steps
- ✓Dashboards and reports
- ✓User roles and permissions
- ✓Templates, indicators and evidence structures
STEP 3
Onboarding, Rollout and Adoption
We support testing, user training, administrator enablement and launch so the system is adopted by internal and external users.
- ✓User acceptance testing
- ✓Administrator and end-user training
- ✓Partner, grantee or field-user onboarding
- ✓Launch support and issue resolution
STEP 4
Ongoing Support
After launch, we help your teams improve the system as reporting needs, funding structures and programme requirements change.
- ✓Continuous improvement cycles
- ✓Reporting and dashboard refinement
- ✓New workflows and modules
- ✓Support as programmes evolve
- ✓Managed Support Services
- ✓Different Service Level Agreements (SLA's)
Based in Tampere, working with organisations internationally.
SmartME is developed by Adalia in Finland, Tampere and supports organisations whose programmes, teams and stakeholders may operate across locations and borders.
OFFICE
Tampere, Finland
Visiokatu 6
33720 Tampere
Finland
