Protect the systems your teams depend on.

Security is not one control or one certification. It is the combination of how infrastructure is operated, how applications are developed, how data is handled, how access is governed and how controls are reviewed over time.

INFRASTRUCTURE

Infrastructure Security

SmartME is operated with a security-first approach designed to reduce exposure, maintain availability and protect the systems supporting day-to-day operations.

  • Controlled production environments and administrative access
  • Security-conscious configuration and change management
  • Operational monitoring and incident-response practices
  • Resilience and continuity considered as part of platform operations
APPLICATION

Application Security

Security is considered throughout the application lifecycle, from design and development to deployment, maintenance and ongoing improvement.

  • Secure development practices and code review
  • Controlled release and deployment processes
  • Vulnerability management and remediation
  • Security requirements considered alongside functionality
DATA

Data Protection

SmartME is designed to help organisations maintain appropriate control over programme, operational and reporting information throughout its lifecycle.

  • Data handled according to defined access permissions
  • Controls designed to reduce unauthorised disclosure or modification
  • Data protection considered in system operation and support
  • Customer requirements can be addressed during implementation



Identity & Access Management

Access is managed around roles and responsibilities rather than giving every user the same view of the system.

  • ✓ Role-based access to relevant functions and information.
  • ✓ Controlled administrative privileges.
  • ✓ Support for different internal and external user groups.
  • ✓ Access structures configurable around organisational processes.
IDENTITY & GOVERNANCE

Give the right people the right access.

Complex programmes often involve internal teams, external partners, applicants, reviewers, managers and administrators. SmartME supports structured access so users can work within the responsibilities assigned to them.

Accountability and traceability

Security also depends on knowing who can perform sensitive actions and maintaining clear responsibility for system administration and use.

  • ✓ Defined responsibilities for privileged access.
  • Structured workflows that support traceable decisions.
  • Permissions aligned with operational roles.
  • Governance practices supported by documented management systems.
PRIVACY & GDPR

Support for responsible handling of personal data.

For organisations operating in Finland and across the European Union, data protection is a core governance requirement. SmartME is designed with controls and processes that support customers in managing personal data in line with GDPR responsibilities.

  • Role-based access.
  • Limit access to personal data according to user responsibilities and operational need.
  • Data governance.
  • Support defined practices for how information is collected, accessed, maintained and managed.
  • Privacy requirements.
  • Customer-specific requirements concerning retention, access and data-handling processes can be addressed during implementation.
  • Accountability.
  • Documented security and quality management practices support responsible system operation and continuous improvement.

GDPR compliance is a shared responsibility. SmartME provides platform capabilities and operational safeguards, while each customer determines the lawful basis, purposes and policies governing its processing of personal data.

ASSURANCE

Security controls should be tested, reviewed and improved.

Security assurance is an ongoing discipline. SmartME combines internal controls, testing and review with management practices supported by Adalia's ISO 27001 and ISO 9001 management systems.

  • Security testing.
  • Application and platform security are reviewed as part of ongoing development and maintenance.
  • Vulnerability management.
  • Identified security issues are assessed, prioritised and addressed through controlled processes.
  • Audit readiness.
  • Documented policies, responsibilities and procedures support structured security governance.
  • Continuous improvement.
  • Security and quality management practices are reviewed and improved over time.
CERTIFIED

Independent standards reinforce
disciplined operations.

Certifications do not replace technical controls, but they provide external assurance that important management practices are documented, reviewed and maintained.


Information Security

Adalia maintains an ISO 27001 information security management system, providing a systematic framework for managing information-security risks, responsibilities and improvement activities.

Quality Management

Adalia maintains an ISO 9001 quality management system, supporting consistent processes, accountability and continuous improvement across the organisation.

EXPERIENCE AT SCALE

Security practices shaped by real operational use.

More than 120,000 users have used SmartME environments, and the platform is trusted by major clients managing important operational processes.

That experience matters because security must work in practice: across different user groups, organisational structures, workflows, responsibilities and changing requirements.

SECURITY REVIEW

Have specific security or compliance requirements?

Talk with our team about your organisation's security requirements, access model, governance expectations and implementation needs.